ALWAYS FREE SHIPPING AND FREE 60 DAYS RETURNS

FAQs

How do I place an order?
Placing orders with Epic Mens is easy. Orders can be placed online 24 hours a day, 7 days a week. To place an order online, simply find the item you wish to purchase and select "Buy now." Follow the checkout process to complete your order.

Do I need to create an account to place an order?
You can order as a Guest on Epic Mens without creating an account. However, creating an account makes it easier to place future orders by pre-filling your shipping address information during the Epic Mens checkout process.

What payment methods do you accept?
Epic Mens accept all major credit and debit cards (Visa, MasterCard, American Express, JCB, Discover, and Diners Club). For your convenience, we also offer "Pay with Amazon" as an additional payment option which allows you to use your Amazon login credentials during checkout.

How do I track my order?
After your order has shipped, Epic Mens will email you a shipping confirmation and tracking number.

Can I modify or cancel an order after it’s placed?
Unfortunately, an order can’t be canceled or changed once placed on EpicMens.com. Once an order is submitted and approved, it is immediately routed to our automated warehouse for shipping. However, you can return your product for a full refund by visiting the Epic Mens Return Center.

How much does shipping cost?
Standard domestic shipping (3-7 business days) is always FREE at Epic Mens regardless of your order size. Expedited options may also be available during checkout for an additional fee. Please visit the Epic Mens' Shipping Information page for pricing and more details. 

Do you ship to PO, APO Boxes?
Yes, only standard shipping is available to PO and APO Boxes. 

Do you ship outside the US?
Unfortunately, Epic Mens does not ship internationally at this time.

Which shipping carrier do you use?
We use a variety of shipping carriers to quickly deliver your order safely and efficiently. After an order is shipped, an email confirmation is sent with the carrier information and tracking number.

Do you collect sales tax?
Epic Mens collects sales tax on shipments to states where our employees and warehouses are located. If required for shipments to your location, sales tax is calculated during the checkout process.

What is your return policy?
Products in new and unused condition with original product tags and packaging may be returned to Epic Mens within 60 days of purchase with FREE return shipping. For detailed information on our return policy and returns instructions, please visit the Epic Mens Returns Information page.

How do I exchange a defective or wrong sized product?
Please visit the Epic Mens Returns Information page for more information on requesting an exchange for the same or equivalent product within 60 days of purchase. 

Do you provide gift-wrapping services?
No, Epic Mens does not offer gift-wrapping at this time. However, many of our products include a gift box. See the individual product descriptions on EpicMens.com for more details.

Do you offer custom product engraving?
Epic Mens does not provide custom product engraving services at this time.

How can I recover my account password?
On the EpicMens.com Login page, select “Forgot your password?” and follow the password recovery process instructions.

How can I change my shipping address and other account information?
After signing into your EpicMens.com account, select “View Addresses” to edit your default shipping address or add additional shipping addresses.

How do you keep my personal information secure?
Epic Mens uses the latest security technologies available including, but not limited to, SSL (Secure Socket Layers) throughout the website.

 

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